What you need to know if you receive a Boil Water Notice.
WHEN IS A BOIL NOTICE ISSUED?
Boil Order: A boil order is issued at the time of confirmed E.coli contamination in the distribution system.
WHO ISSUES THE BOIL NOTICE?
The boil notices are issued by the PWS based on their data and the request of DDW and the LHD.
WHEN TO LIFT A NOTICE
Boil Order: A boil order may be lifted after two satisfactory total coliform sampling events have been completed 24 hours apart to confirm that coliform is not present. For disinfecting systems this includes after chlorine residual levels have returned to baseline levels. In situations where the system does not regularly add chlorine then the notice is lifted based off of two rounds of samples and chlorine residuals are back to zero (normal operating level), and DDW/LHD requires a follow-up coliform sample after normal operating conditions.
COMMON NOTICE QUESTIONS AND ANSWERS
1. Is it safe to use my washer/dryer? Yes.
2. Can I give the tap water to my pets? Humans and pets are considered to be equal during a boil notice. Always contact your veterinarian with specific concerns.
3. Can I brush my teeth with the water? No.
4. Can I shower with the water? Yes, but with the awareness to avoid ingestion. Those people with compromised immune systems, open wounds and lesions should avoid showering with the water.
5. Can I wash my hands with the water? No.
6. Can I prepare food with the water? No.
7. Is it safe to use my dishwasher? No. All dishes should be rinsed with a sanitizing (chlorine) solution and then air dried. If your washer has a sanitizing cycle then verify with the manufacturer’s instructions. Follow instructions for using other disinfectants.
8. For how long do I boil the water? We recommend a rolling boil for 3 minutes.
9. Is it safe to boil the water and then store it? How should I store it? Yes, refrigerate it after boiling. Storing at room temperature would depend on the condition of the storage vessel. Most containers would not be sterile and other bacteria could grow if it was stored for a long period of time.
10. How do I know if I live in the area affected by the notice? Check water bill, call PWS.
11. Notices should include LHD Contact information.
For more information or questions please contact Rocky Pace, Environmental Health Scientist at 435-336-3239